Helio Health Inc

About Helio Health Inc

Helio Health is a behavioral health organization based in Syracuse, New York, offering treatment for substance use and mental health disorders across Central New York. Their approach blends clinical care with a person-centered, trauma-informed focus, and they work with people facing alcohol, drug, gambling, eating, and other mental health concerns. In Syracuse, care includes outpatient mental health and substance use services through a Certified Community Behavioral Health Clinic, one of only 13 in the state, along with medically supervised inpatient detox. They see adults, children, veterans, and people with long-term or complex needs, and they serve patients regardless of ability to pay, with income-based discounts and Medicaid accepted.

The outpatient clinic provides screening and diagnosis, primary care monitoring, case management, psychiatric rehabilitation for daily living skills, withdrawal management, and peer, family, and counseling support. Crisis help is a major part of the program, with 24-hour mobile crisis teams, emergency intervention, stabilization, and weekday walk-in hours for people who need to be seen without an appointment. Their inpatient detox, which typically lasts four to six days, pairs round-the-clock medical oversight with individual and group counseling, and gives priority to pregnant people, people who inject drugs, and parents at risk of losing custody. For teens, clinicians also work on-site at satellite offices in several area school districts, offering counseling, psychiatric evaluations, and medication management to referred high school students.